Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions ("Terms") govern your access to and use of the ti11 Casino platform, including the website located at ti11.cam, mobile applications, and all associated services (collectively, the "Service"). By creating an account, accessing the Service, or placing any wager, you enter into a binding legal agreement with ti11 Casino Philippines ("ti11," "we," "us," or "our").

You represent and warrant that you have the legal capacity to enter into this agreement and that you are not prohibited from using the Service under the laws of the Republic of the Philippines or any other applicable jurisdiction. Your continued use of the Service constitutes ongoing acceptance of these Terms, including any modifications or updates we may publish from time to time.

2. Eligibility Requirements

To register for and use ti11 Casino services, you must meet all of the following eligibility criteria:

• Age Requirement: You must be at least 21 years of age. ti11 operates in compliance with Philippine gaming regulations that prohibit gambling by persons under the age of 21. We reserve the right to request government-issued identification to verify your age at any time.
• Geographic Location: You must be physically located in a jurisdiction where online gambling is legal and where the use of ti11 services is not prohibited by local law.
• Legal Capacity: You must have the legal capacity to enter into binding contracts under applicable law.
• Single Account: You may register and maintain only one account. Multiple accounts registered by the same individual are strictly prohibited and may result in account suspension and forfeiture of funds.
• Personal Use: Your account is for personal recreational use only and may not be used for commercial, professional gambling, or business purposes.

By registering an account, you certify under penalty of law that all information provided during registration is true, accurate, and complete. You agree to immediately update your account information if any details change. Providing false information is grounds for immediate account termination and forfeiture of all balances.

3. Account Registration and Security

3.1 Registration Process

Account registration requires you to provide accurate personal information including your full legal name, date of birth, residential address, email address, mobile phone number, and preferred payment method. You authorize ti11 to verify the information you provide through third-party verification services and government databases.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must immediately notify ti11 of any unauthorized access to or use of your account. You are liable for all activities conducted through your account, whether authorized by you or not, until you notify us of a security breach.

3.3 Account Verification

ti11 reserves the right to request identity verification documents at any time, including but not limited to government-issued identification cards, proof of address, payment method verification, and source of funds documentation. Failure to provide requested documents within 14 days may result in account suspension and withdrawal restrictions until verification is completed.

4. Deposits, Withdrawals, and Financial Transactions

4.1 Deposits

You may fund your ti11 account using approved payment methods including GCash, PayMaya, bank transfers via BPI, BDO, Metrobank, UnionBank, and other methods displayed on the platform. All deposits are processed in Philippine Peso (PHP). Minimum and maximum deposit limits are displayed on the cashier page and may vary by payment method.

You warrant that all funds deposited into your ti11 account are from legitimate sources and that you have the legal right to use the payment methods you provide. ti11 prohibits the use of stolen credit cards, fraudulent payment methods, or funds derived from illegal activities. We reserve the right to investigate the source of deposits and to reverse or withhold suspicious transactions.

4.2 Withdrawals

You may request withdrawals of available account balances at any time, subject to minimum withdrawal thresholds and verification requirements. Withdrawal requests are typically processed within 15 minutes to 24 hours, though processing times may vary depending on the payment method and verification status of your account.

All withdrawals must be made to a payment method registered in your name. Third-party withdrawals are strictly prohibited. ti11 reserves the right to request additional identity verification before processing withdrawal requests, particularly for large amounts or first-time withdrawals.

4.3 Fees and Charges

ti11 does not charge fees for deposits or withdrawals. However, your financial institution or payment provider may impose their own transaction fees. You are responsible for any fees charged by third-party payment processors. Currency conversion fees may apply if your payment method processes transactions in a currency other than PHP.

5. Bonuses, Promotions, and Wagering Requirements

ti11 offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions that are displayed on the promotion page and must be read carefully before claiming any offer.

5.1 Wagering Requirements

Most bonuses are subject to wagering requirements, which specify the number of times you must wager the bonus amount before winnings can be withdrawn. Wagering requirements typically range from 20x to 50x the bonus amount, depending on the specific promotion. Not all games contribute equally to wagering requirements; slot games usually contribute 100%, while table games and live dealer games may contribute less or not at all.

5.2 Bonus Abuse

ti11 strictly prohibits bonus abuse, including but not limited to creating multiple accounts to claim bonuses multiple times, colluding with other players, irregular betting patterns designed solely to clear wagering requirements, or any other fraudulent or manipulative behavior. Accounts found engaging in bonus abuse will be immediately closed and all balances forfeited.

5.3 Maximum Bet Limits

While wagering requirements are active on your account, maximum bet limits apply. You may not place bets exceeding ₱100 per game round or spin while a bonus is active, unless otherwise specified in the promotion terms. Exceeding maximum bet limits may void the bonus and any associated winnings.

6. Gaming Rules and Conduct

6.1 Fair Play

All games on the ti11 platform use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. ti11 partners exclusively with licensed game providers whose software is regularly audited by independent testing agencies. Game outcomes cannot be manipulated by ti11 or by players.

6.2 Prohibited Activities

The following activities are strictly prohibited on the ti11 platform:

• Using automated betting software, bots, or any tools designed to manipulate or gain unfair advantage
• Colluding with other players or engaging in chip dumping
• Exploiting software bugs or technical errors for financial gain
• Engaging in money laundering or using ti11 services to transfer funds between parties
• Harassing other players or ti11 staff members
• Attempting to reverse engineer, decompile, or hack any aspect of the ti11 platform
• Using VPNs or proxy servers to disguise your location

6.3 Account Suspension

ti11 reserves the right to suspend or terminate accounts that violate these Terms, engage in prohibited activities, or exhibit patterns of behavior inconsistent with recreational gambling. Upon account suspension, all pending withdrawals may be cancelled and account balances may be forfeited if violations are confirmed.

7. Responsible Gaming

ti11 is committed to promoting responsible gaming and providing tools to help players maintain control over their gambling activities. All players must be 21 years of age or older. We encourage all users to gamble responsibly and to view casino gaming as entertainment, not as a way to earn income.

7.1 Player Protection Tools

ti11 provides several responsible gaming tools including deposit limits (daily, weekly, and monthly), session time reminders, reality checks displaying gambling activity, cooling-off periods from 24 hours to 30 days, and permanent self-exclusion options. These tools can be accessed through your account settings or by contacting customer support.

7.2 Problem Gambling Resources

If you believe you may have a gambling problem, ti11 encourages you to seek help from professional resources. PAGCOR provides responsible gaming programs and counseling services for Filipino players. Self-exclusion from ti11 does not automatically exclude you from other gambling platforms; you must contact each operator separately.

8. Intellectual Property Rights

All content on the ti11 platform, including but not limited to text, graphics, logos, images, software, games, and audiovisual materials, is the property of ti11 Casino Philippines or its licensors and is protected by Philippine and international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the ti11 platform without our express written permission. The ti11 name and logo are registered trademarks and may not be used without authorization.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ti11 Casino Philippines, its parent company, subsidiaries, affiliates, officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use the Service
• Any conduct or content of any third party on the Service
• Unauthorized access, use, or alteration of your transmissions or content
• Technical malfunctions, errors, or interruptions in service
• Statements or conduct of any third party on the Service

In no event shall ti11's total liability to you for all damages, losses, and causes of action exceed the amount you have deposited into your ti11 account in the six months preceding the event giving rise to the claim.

10. Dispute Resolution and Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or relating to these Terms or your use of ti11 services shall be resolved through binding arbitration in accordance with the rules of the Philippine Dispute Resolution Center, Inc. (PDRCI).

Before initiating arbitration, you agree to first contact ti11 customer support to attempt to resolve the dispute informally. If the dispute cannot be resolved within 30 days, either party may proceed with arbitration. You waive any right to a jury trial and any right to participate in a class action lawsuit or class-wide arbitration.

The arbitration shall be conducted in English in Metro Manila, Philippines. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court having jurisdiction. This arbitration agreement does not preclude you or ti11 from seeking provisional remedies in aid of arbitration from a court of competent jurisdiction.

11. Modifications to Terms

ti11 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. Material changes will be communicated via email to your registered email address or through prominent notice on the ti11 platform. Your continued use of the Service following any modifications constitutes acceptance of the revised Terms.

It is your responsibility to review these Terms periodically. If you do not agree to any modification, your sole remedy is to discontinue use of the ti11 platform and close your account. We recommend that you save or print a copy of these Terms for your records.

12. Account Closure and Termination

You may close your ti11 account at any time by contacting customer support. Upon account closure, any remaining account balance will be returned to you via your registered withdrawal method after deducting any applicable fees or bonuses that have not met wagering requirements. Account closure does not absolve you of any obligations or liabilities incurred while your account was active.

ti11 reserves the right to terminate or suspend your account immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms, violation of applicable laws, suspected fraudulent activity, or at our sole discretion. Upon termination, your right to use the Service will immediately cease, and ti11 may forfeit and destroy all account balances if violations are confirmed.

13. Privacy and Data Protection

Your use of ti11 services is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By accepting these Terms, you also consent to our Privacy Policy. ti11 is committed to protecting your privacy and complying with applicable data protection laws, including the Philippine Data Privacy Act of 2012.

We collect and process personal data necessary to provide our services, verify your identity, process transactions, prevent fraud, and comply with legal obligations. Your personal information may be shared with third-party service providers who assist in operating the ti11 platform, including payment processors, identity verification services, and game providers, all of whom are contractually obligated to maintain confidentiality.

14. Miscellaneous Provisions

14.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions.

14.2 Waiver

No waiver by ti11 of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by ti11 to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

14.3 Assignment

You may not assign or transfer these Terms or your account to any third party without ti11's express written consent. ti11 may freely assign these Terms and its rights and obligations hereunder without restriction, including in connection with a merger, acquisition, or sale of assets.

14.4 Entire Agreement

These Terms, together with our Privacy Policy and any specific promotion terms, constitute the entire agreement between you and ti11 concerning your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral, regarding the subject matter herein.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact ti11 customer support:

• Email: [email protected]
• Live Chat: Available 24/7 on the ti11 website
• Response Time: We aim to respond to all inquiries within 24 hours

For complaints or disputes that cannot be resolved through customer support, you may escalate the matter through the formal dispute resolution process described in Section 10 of these Terms.